Help center
How can we helpyou?
Step-by-step guides with screenshots — from your first booking to your website, newsletter and the AI assistant.
Bookings & calendar
3 guides
Setting up services and resources
Services are what customers book; resources are where it happens. Together they define your online availability.
Read guideWorking with the calendar
The calendar is the beating heart of your day. View bookings, check customers in and add bookings by hand.
Read guideManaging customers
Every booking builds your customer base. View history, contact details and marketing preferences in one place.
Read guideGetting started
2 guides
Welcome to FloatOS — setting up your account
Go from an empty account to a working center in a few steps: your details, your branding and your first service.
Read guidePublishing your website
Every center gets a complete, bookable website. Tailor the pages and take it live on your own domain.
Read guideSales & members
2 guides
Website, newsletter & AI
2 guides
Sending newsletters (with AI)
Stay top of mind with your customers. Compose a newsletter — or let the AI assistant draft a first version.
Read guideReports and revenue
Know exactly how your center is doing. Track revenue, occupancy, members and gift cards in clear reports.
Read guideDidn't find what you were looking for?
Our team is happy to help you personally.